Terms of Service:
Upon acceptance of your order, Foundations Decor, LLC will supply the products specified based upon the following. All prices exclude shipping and applicable taxes. Orders are shipped FOB Cedar City, UT. Orders will be accepted based upon available inventory. Each item is individually cut and hand sanded, therefore some slight size discrepancies may exist. Our natural products also result in small weight discrepancies.
Upon placing an order, you agree to limit Foundations Decor, LLC liability to the value of the cost of the product purchased. You also agree NOT to sell Foundations Decor product on any 3rd party websites without written permission. Any order discrepancies must be reported within 10 business days. Cancellations must be made in writing before an order is processed.
You may return most new, unopened items within 30 days of delivery for a full refund less a 25% restocking fee. All returns must be pre-approved and an RMA number obtained.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Refunds will be processed to your credit card or to your account. An actual check refund can be done upon request.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world.
When you place an order, the exact shipping will be charged to you after the product is pulled.
Please also note that the shipping rates for many items we sell are weight and size-based. The weight and size of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.